FAQ's

How can we help?

Virtual Mailbox Service FAQ's

+ Can I come into the office to pick up mail anytime you are open?

Absolutely!  We love to see our customers face to face! Our office hours are: Monday-Friday 8am-5pm.

+ What will my new address look like?

Your new address will be our physical street address with a unique PMB #.

John and Susan Doe
3916 N Potsdam Ave PMB1234
Sioux Falls, SD 57104-7048

+ How soon will you be able to send my mail after I request it?

Any requests made before 5 pm CST will be processed the same day and sent the following business day.
Example: I requested my mail at 4 pm CST Tuesday. It will be processed Tuesday and sent Wednesday.

‍Any requests sent after 5 pm CST will be processed the following business day then sent the next business day.
Example: I requested my mail Tuesday at 7 pm CST. It will be processed Wednesday and sent Thursday.

‍Any requests made after 5 pm CST Friday – Sunday will be processed Monday and sent Tuesday.

+ How soon will I see my scan after I request them?

All scan requests are processed the following day after they are requested.

Example:  I requested a scan on Monday.  It will be processed on Tuesday.

+ How can I request my mail?

You can request your mail online through your client portal, emailing office@dakotapost.net, or by giving us a call.  With a Virtual Mailbox, you always have to request your mail to be sent.  Once your mail is sent then your box goes on “hold” status until you request your mail again.

+ What shipping options are offered?

We ship via USPS, FedEx, and DHL.

+ Is viewing my online Virtual Mail secure?

Virtual Mailbox is completely secure, but still simple to use. Our Client Portal is encrypted, and requires a unique login and password for every customer. If you are currently on a traditional mail-forwarding plan, you can keep it the same – with the added bonus of being able to gain immediate access to communications.

+ Why choose Short-term Mail Forwarding?

This service is designed for those RVers, remote worker, and travel lovers who need a temporary mail forwarding solution rather than a permanent one.

Traditional Mail Forwarding FAQ's

+ Can I come into the office to pick up mail anytime you are open?

Absolutely!  We love to see our customers face to face! Our office hours are: Monday-Friday 8am-5pm.

+ What will my new address look like?

Your new address will be our physical street address with a unique PMB #.

John and Susan Doe
3916 N Potsdam Ave PMB1234
Sioux Falls, SD 57104-7048

+ How soon will you be able to send my mail after I request it?

Any requests made before 5 pm CST will be processed the same day and sent the following business day.
Example: I requested my mail at 4 pm CST Tuesday. It will be processed Tuesday and sent Wednesday.

‍Any requests sent after 5 pm CST will be processed the following business day then sent the next business day.
Example: I requested my mail Tuesday at 7 pm CST. It will be processed Wednesday and sent Thursday.

‍Any requests made after 5 pm CST Friday – Sunday will be processed Monday and sent Tuesday.

+ What shipping options are offered?

We ship via USPS, FedEx, and DHL.

+ What if I need to know if a piece of mail has arrived?

DakotaPost offers a Concierge Service that would be great for you. The cost is $24/year and with that DakotaPost will monitor your personal mailbox for a certain piece of mail that you are expecting. You can also call customer service at any time and ask them to go through the contents of your mailbox with you over the phone. If there is an important piece of mail that you need to see the contents of, we can help with that too. Concierge service also allows for you to have the contents of your mail scanned to you.

+ How can I request my mail?

You can request your mail online through your client portal, by emailing office@dakotapost.net, or by giving us a call. With traditional mail forwarding, you have two mailing options.  

The first option is a 1 Time Only mailing request. This means we will send your mail 1 Time Only to the address you have requested, and then your mail goes on “hold” until you request it again.  

The second option is a Until Further Notice mailing request. This means that we will send to the requested address according to your mailing contract until you change your address with us.

+ Why choose Short-term Mail Forwarding?

This service is designed for those RVers, remote worker, and travel lovers who need a temporary mail forwarding solution rather than a permanent one.

Vehicle Registration FAQ's

+ Can you assist me in registering my vehicles?

Yes we can and we will! We can assist over the phone and through the mail, just be sure to be enrolled for our mail forwarding service, then contact us and schedule an appointment.

+ Do I have to get my vehicles inspected?

No, South Dakota does not require an annual vehicle inspection.

+ How do renewals work?

Your SD registration renewal month is based on the first letter of your last name:
‍
A / B – January
C / D / E – February
F / G / J – March
H / I / O – May
K / L – June
M / N – July
P / Q / R – August
S – September
T/U/V/W/X/Y/Z – November

Example:  If your last name begins with “R,” your first request for your registration will be issued with an expiration/renewal in August. If you request to register in May, your plates will expire in August. The annual fee will be prorated for you on the first year so you will only pay for the few months of actual time (ie: May to August). Upon your renewal in August, it will then be a full year registration and will always be due to be renewed in August.

Contact Karen at DakotaPost at 605.332.3711 to assist with your renewals if you have received your registration renewal card. If you do not receive a registration renewal card, you can renew online at www.sdcars.org.

+ Does the dealership have to do my registration?

NO.  In most cases, the dealership does not have to do your registration.

+ My vehicle is financed and the bank has the title. Can I register this vehicle in Dakota without this title?

The State requires titles for all vehicle registrations. We can write to the lender for your title.  At the time of the appointment (either by phone or in person) with vehicle registration, you will need to have the lender name and address, your loan or account number, and a fax number or email address where the letter requesting the title be sent to South Dakota can be sent.

Please allow 4 to 6 weeks for the title to be sent from the lender to South Dakota. We will write the letter and send same day of the appointment.  We can only write for the title and must allow 30 days before we can send a 2nd request.  We cannot call the lender, but you can.

+ Can I register my vehicle anywhere in the State?

No. Vehicles must be registered in the same County as your address.

+ What is unloaded vehicle weight, and why do I need it?

Unloaded vehicle weight (sometimes called dry, curb, or shipping) is the weight of the vehicle when it came off the line at the factory. South Dakota uses this weight to calculate the license fees.  Documentation of this weight is needed for all motorhomes, 5th wheels, travel trailers, and any and all trailers.  Most times documentation can be found in the vehicle itself on a specification sticker in the unit.

Registered Agent FAQ's

+ How do I start a business in South Dakota?

To start a business visit the South Dakota Secretary of State website or CLICK HERE.

+ Is a registered agent required in South Dakota?

Yes, The South Dakota registered agent functions as the point of contact for a business entity registered in South Dakota.

+ What address do I use for my business?

Your new business address will be our physical street address with a unique PMB#.

ABC On the GO Moving, LLC
3916 N Potsdam Ave #1234
Sioux Falls, SD 57104

Residency Services FAQ's

+ Can I register to vote?

Yes, you can. Voter Registration forms are available through the South Dakota Secretary of State office or CLICK HERE to download the necessary forms. To register to vote, you will need to complete the South Dakota Voter Registration Form.

Your Voter Registration form with an original signature must be received by the auditor 15 days before any election if you wish to vote in that election. South Dakota law does not allow you to submit your voter registration form via fax or email.
‍
Download the Voter Registration Form

+ Can I absentee vote?

If you are unable to attend your polling place in person on Election Day, you may be eligible to vote by absentee ballot. To vote by absentee ballot, a voter must request an absentee ballot application from your County Election Official. The County Election Official will send a paper absentee ballot to the voter. The voter then completes the ballot and returns it to the County Election Official.
‍
Download the Absentee Ballot Application

+ What are the steps to obtain my South Dakota driver's license?

A) Appear in person at a SD Driver Testing Agency
‍
B) Pass a Basic Vision Test, if over 65 years old a vision statement form is required.
‍
C) Surrender your current valid Driver’s License
‍
D) Bring Receipt demonstrating proof of a SD Mailing Address (request and we will provide this to you)
‍
E) Bring Receipt of one night stay in SD (stay must be less than 1 year old)
‍
F) Cost = $28 (cash only) and your license is valid for five years.

You can now renew your driver’s license through the mail.  You will still need to provide a copy of a receipt of your stay in South Dakota (receipt needs to be less than a year old).  This option will hopefully save you a trip back to South Dakota during the colder months!

‍You must bring one of the following items to prove identity, date of birth and lawful status:
‍
Valid unexpired U.S. passport
Certified U.S. birth certificate
Valid unexpired permanent resident card
Valid unexpired employment authorization document
Certificate of Naturalization
Certificate of citizenship
Foreign passport with valid unexpired U.S. Visa with I-94

‍You must also bring one of the following items to serve as proof of your Social Security Number:
‍
Social Security card
SSA 1099 Form
Non-SSA 1099 Form
W-2 Form Pay stub (must include name and social security number)

Please note if your last name is different on one of your IDs, you will need to provide the necessary documentation on why it is (birth certificate, marriage certificate, etc).  You will also need to fill out a Residency Affidavit Form, available at all South Dakota Driver’s License station or download and print the form here.
CLICK HERE

Have questions? We can help!

(605) 332-3711

As always, contact us if we can be of any assistance with mail forwarding, vehicle registration, South Dakota residency, or any other needs. Visit us in person at:

3916 N. Potsdam Ave.
Sioux Falls, SD 57104-7048
(just off of I-229 at the Benson Road exit).

Also please don’t hesitate to send your comments or ideas.
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Services

Virtual Mailbox Service
Traditional Mail Forwarding
Vehicle Registration
Registered Agent
Residency Services
Mailbox Concierge

Contact

3916 N Potsdam Ave, Sioux Falls, SD 57104-7048
(just off of I-229 at the Benson Road exit)
605.332.3711
800.477.2664
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